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Frequently asked questions.

  • Why is my dog's "Cool Treat" icy and/or underfilled?"
    Since we believe all dogs should eat healthy, natural food we do not add any preservatives or chemical stabilizers to our frozen yogurt. As a result, if our product melts and refreezes then it can become icy and shrunken in the cup. If this happens, please return the package to where you purchased it. If you have any issues returning please email us, be sure to include the date code on the back of the package and we will happily send you fresh "Cool Treats".
  • Can I buy the product online?
    Because it is expensive to ship frozen products, we only sell to wholesalers who sell our product to retail stores. Visit our store locator to find a store near you!
  • How much do your "Cool Treats" cost?"
    If you are a retailer looking for wholesale info, please contact; If you are a consumer looking for pricing info: our product is available in stores nationally. Visit our store locator so that you can find our "Cool Treats" near you!
  • Are your products safe for humans to consume?
    Yes of course! All of our Cool Treats are manufactured using 100% human grade food in an FDA regulated facility. So go ahead and have a taste for yourself.
  • Is the product available in countries other than the US?
    At this time, the product is only available in the U.S.

If you still have questions after reading through our FAQ than please email us from our contact page. 

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